Lectira Peak operates from our office at C. del Sindicat, 55, 07002 Palma, Illes Balears, Spain. We specialize in mobile game localization, helping developers adapt their games for Spanish-speaking markets. When you work with us or visit our website, we become the data controller for any personal information you share.

You can reach our data protection team at info@lectirapeak.com or call us at +34650340054 if you have questions about how we handle your data.

When you reach out to discuss a project or request our services, we collect basic information to communicate with you and understand your needs. This typically includes your name, email address, company name, and phone number if you choose to provide it.

For project work, we collect additional details about your game, target markets, and localization requirements. This helps us deliver accurate translations and culturally appropriate adaptations.

Our website collects standard technical data when you visit—things like your IP address, browser type, and which pages you view. We use this to keep the site running smoothly and understand how people use our services. Nothing intrusive, just the basics that most websites gather.

When we work on your game localization, you'll share game files, text strings, context documents, and sometimes assets like images or audio. We handle these files carefully since they're often confidential and represent your creative work.

We're pretty straightforward about why we need your data. Here's what we do with it:

• Deliver localization services and communicate about your projects
• Send project updates, quotes, and invoices related to work you've requested
• Improve our services based on feedback and usage patterns
• Comply with legal obligations under Spanish and EU law
• Maintain accurate business records and project documentation

We won't use your information for anything you haven't agreed to. No surprise marketing emails if you've only inquired about a project, and definitely no selling your data to third parties.

Under the General Data Protection Regulation (GDPR) and Spanish data protection law, we need a legal reason to process your personal data. Here's where we stand:

We keep your information within our team whenever possible. But sometimes we need to share limited data with trusted partners to deliver our services effectively.

We work with a small number of specialized service providers—cloud storage for project files, email services for communication, and accounting software for invoicing. These providers only access data necessary for their specific function, and they're all bound by strict confidentiality agreements.

If Spanish authorities or courts require us to disclose information, we'll comply with valid legal requests. We'll notify you when legally permitted, though sometimes legal procedures prevent us from doing so.

Our primary operations are in Spain, and we store most data on servers within the European Union. Some of our service providers use servers in other countries, but when data leaves the EU, we ensure adequate protection through approved mechanisms like Standard Contractual Clauses or providers certified under appropriate frameworks.

The GDPR sets high standards for data protection, and we make sure any international transfers meet those standards.

Spanish and European data protection law gives you strong rights over your personal information. You're not just trusting us to do the right thing—you have legal protections.

You can request a copy of all personal data we hold about you. We'll provide this in a commonly used electronic format within 30 days. If you want to transfer your data to another service provider, we'll help facilitate that.

Notice something incorrect in your data? Let us know and we'll fix it promptly. You can also request deletion of your personal information, though we may need to retain certain records for legal or accounting purposes for specific periods.

You can ask us to restrict how we process your data or object to certain types of processing. For example, you can opt out of marketing communications at any time while still receiving essential project-related messages.

Where we process data based on your consent, you can withdraw that consent whenever you want. This won't affect any processing we did before you withdrew consent, but we'll stop going forward.

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. This includes encrypted data transmission, secure password policies, regular security updates, and restricted access to personal data within our team.

Our project files are stored on encrypted servers with regular backups. We use secure communication channels for sharing sensitive information, and our team receives regular training on data protection practices.

That said, no system is completely invulnerable. If we experience a data breach that poses a risk to your rights, we'll notify you and the Spanish Data Protection Agency as required by law.

We don't keep your data longer than necessary. Here's our general approach:

• Active project data: Retained during the project and for 12 months afterward for potential follow-up work
• Financial records: Kept for 7 years to comply with Spanish accounting and tax law
• Marketing communications: Until you unsubscribe or request deletion
• General inquiries: 24 months unless you become a client
• Website analytics: Aggregated data retained indefinitely, but individual visitor data expires after 24 months

When we delete data, we do so securely to prevent recovery or reconstruction.

Our website uses a few essential cookies to function properly—things like remembering your language preference or maintaining your session. We also use basic analytics to understand which pages people visit and how they navigate the site.

We don't use extensive tracking or advertising cookies. When you visit our site, you'll see a clear notice about our cookie use, and you can manage your preferences at any time.

Our services are designed for business clients and professionals in the gaming industry. We don't knowingly collect personal information from anyone under 16 years old. If you're a parent or guardian and believe your child has provided us with personal data, please contact us immediately and we'll delete it.

We update this policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify active clients by email and update the "Last Updated" date at the top of this page.

For minor clarifications or formatting changes, we'll simply update the document. We recommend checking back periodically if you want to stay informed about how we handle your data.

While we hope to address any concerns you have directly, you have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos) if you believe we've mishandled your personal information.

You can reach them through their website or file a complaint through their online portal. They're independent from us and can investigate data protection concerns.